We will gladly accept items for exchange if they were received damaged or defective in any way.  If you receive a damaged item, within 48 hours, take a picture of item(s) along with the original packing slip and email them to:  jazzymuah2021@gmail.com explaining what is wrong with the item(s).  After we have reviewed the situation, we will contact you with detailed instructions on how to return the item(s) and the process we take to get your item(s) replaced.  In order for us to maintain the quality of our products, we will not accept any returns of products for reasons other than them being damaged or defective.  We apologize in advance for any inconvenience this may cause.  Note:  If we approve a refund for any reason after products have been shipped, that refund will be given in the form of STORE CREDIT ONLY.